2 easy ways to register REGISTRATION
Online
ONLINE
Online registration is available seven days a week, 24
hours a day at www.mcallenparks.net. An account
with USER ID and password is required to access the
system. Create your account online. NOTE: By default,
newly created household accounts will appear as non –
resident until proof of residency is verified. If you have
NEVER registered for a McAllen Parks & Recreation
program or are new to the area, you will not have a
verified account. To verify McAllen residency, bring
one of the following items with you to any of the three
community centers listed to the right.
Acceptable identification includes:
• Utility bill for the household such as gas, electric, water or waste
removal.
• Phone, television, and internet services bill
• Lease, tax, or mortgage statement with your name on it
• Auto insurance statement
PAYMENT
The McAllen Parks & Recreation Department accepts
payment by check, cash, Visa & Mastercard.
RETURNED CHECK POLICY
A $20 service charge will be assessed for all returned
checks, and students will be removed from classes
until finances are settled.
WALK – IN
Walk – in registration will be accepted on a first come, first
served basis, pending space availability at the following
locations.
NORTH MCALLEN
Lark Community Center
2601 Lark Ave. (956) 681 – 3340
Monday – Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 3:00 PM
CENTRAL MCALLEN
Las Palmas Community Center
1921 N. 25th St. (956) 681 – 3350
Monday – Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 5:00 PM
*During regularly scheduled class sessions.
SOUTH MCALLEN
Palm View Community Center
3401 Jordan Rd. (956) 681 – 3360
Monday – Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 3:00 PM
SATISFACTION GUARANTEE
If, for any reason, you are not completely satisfied with
a class or activity, call or visit a community center. In
addition to using your feedback to help us improve our
programs, we will arrange one of the following.
TRANSFERS between classes will be allowed only prior
to the second class meeting, at no charge. After the
second class meeting, transfers may be made, pending
space availability, with a charge of $5 per class.
REFUNDS for classes will be allowed only prior to the
second class meeting and will carry a $10 fee per class.
Refunds will take 30 to 60 days to process.
Requests for transfers and refunds must be in writing.
The satisfaction guarantee does not include, adult
leagues, contract programs and facility rentals.
PROGRAM CANCELLATION POLICY
The McAllen Parks & Recreation Department reserves
the right to cancel, postpone, or combine classes
as necessary. Classes may be cancelled due to low
enrollment. Register early to view the best schedule
options.
INCLUSIVE PROGRAMS
The City of McAllen Parks & Recreation welcomes the
opportunity to accommodate our patrons with special
needs so that full participation in leisure and recreation
programs may be enjoyed by all. Reasonable modifications
will be assessed on a case – by – case basis taking the
appropriate steps to ensuring a safe and enjoyable leisure
experience. Patrons with special needs are encouraged to
bring a companion with them for assistance at no extra
charge in lieu of an additional staff member. The initial
request for accommodation should be made on the
program registration form.
MEDICAL POLICY
The City of McAllen Parks & Recreation Department will not
prohibit any person from participating in an activity due to
a medical condition or handicap, unless such condition is
likely to cause injury to that individual or other participants
in the activity. A participant who has been notified by a
qualified medical professional that he/she has a medical
condition that is likely to cause injury to themselves or
other participants, is obligated to inform the Parks &
Recreation Department, at the time of registration, of the
condition and willingly withdraw from the program or
activity if requested by the Department. It is recommended
that all participants receive medical authorization before
participating in these programs.